Commercial Operations

This module is designed to equip key Committee members and staff with essential skills to efficiently manage and make the most of the club’s revenue-generating activities. It covers the key aspects of commercial operations, ensuring sustainable financial growth and improved member experience in line with the Club’s Objectives and Strategic Plan.

Who should attend:

  • Treasurer
  • Club Manager
  • Facilities Subcommittee Members
  • Events Subcommitee Members

What we’ll cover:

  • Financial / business models – motives and objectives
  • Market trends and your target market
  • Design and layout of all internal and external areas
  • Purchasing strategies
  • Pricing strategy
  • Food and beverage menu development
  • Point of sale systems
  • Marketing and promotions programs
  • Integrated technology systems
  • Signage
  • Staffing (paid and volunteer)
  • Links to governance requirements, lease/license KPIs, Strategic Plan, Facilities Management Plan etc.
  • Links to other operational activities and reporting systems
  • Managing ongoing compliance requirements…

Cost:

  • Free to members of Clubs SA
  • $50 for non members

Presenter: Peter Apostolopolous, Clubs SA Chief Executive Officer

What Our Members Say About Commercial Operations

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