Commercial Operations

Strong clubs don’t just happen. They combine good governance with sound financial management, effective operations and a clear understanding of their members and market.

This practical module looks at the commercial side of running a club and the decisions that contribute to long-term financial sustainability.

Starting with the numbers, we’ll explore how to understand what’s working, identify opportunities for growth and make informed decisions about where your club invests its time, money and resources.

From revenue streams and pricing through to marketing, operational efficiency, staffing and sponsorship, you’ll learn practical strategies that can be applied to clubs of all sizes.

Who should attend:

  • Club Managers
  • Board and Committee members
  • Treasurers,
  • and anyone responsible for managing or growing club revenue

What we’ll cover:

  • Understanding your club’s financial position and key performance measures
  • Identifying, evaluating and diversifying revenue streams
  • Setting commercial goals and measuring performance
  • Pricing, margins and profitability
  • Understanding your target markets and changing member expectations
  • Using marketing, CRM and promotions to drive engagement and revenue
  • Improving operational efficiency and the club experience
  • Making informed decisions about staffing, volunteers and contracted operators
  • Using sponsorship as part of a broader revenue strategy
  • Building a strong business case for new initiatives and investment

Cost: Free to all members of the club community in SA

Presenter: Melanie McKibbin, Business Coach

In Person at the Clubs SA Training Room

Thursday 17th September 9.30am - 12.30pm

What Our Members Say About Commercial Operations

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